“Add Water” indicator stays on even when the reservoir is full; unit will not start ice-making cycle.

Safety first: Unplug the ice maker before cleaning internal sensors.

Clean level detection components:

• Remove the ice basket and drain the reservoir.
• Identify the water level detection system: either metal probes in the reservoir wall or a plastic float assembly.
• Soak a cloth in white vinegar and thoroughly clean the probes or float to remove mineral scale and slime. Move the float up and down to ensure free motion.
• Rinse the reservoir with clean water.

Check wiring:

• Access the underside or side panel to trace the sensor wires to the control board.
• Ensure connectors are tight and wires are not damaged.

Test:

• Refill to the MAX line, reassemble, plug in, and restart. If the “Add Water” light remains on, the water level sensor assembly may need replacement.