Ice maker produces ice, but cubes are oversized, stick together, or jam the ice shovel.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit before adjusting sensors.
Inspect ice thickness sensor:
- Locate the ice thickness probe or paddle near the evaporator where ice forms.
- Ensure it is correctly positioned to contact the ice at the intended thickness. If bent away, gently reposition it according to the service manual or original orientation marks.
Check airflow and release:
- Clean the condenser coil and fan to ensure proper cooling and defrost timing.
- Verify the hot gas or defrost cycle is working by observing that ice releases cleanly from the evaporator during harvest.
Usage tips:
- Empty the basket regularly to prevent large clumps from forming as ice melts and refreezes.
If oversized ice continues after sensor adjustment and cleaning, the ice thickness sensor or control board may need replacement.
Repair Difficulty
Required Part
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