Water accumulates inside the ice storage area or under the ice basket, causing ice to melt quickly.

Safety first: Unplug the ice maker before cleaning internal channels.

Clear drain paths:

• Remove the ice basket and inspect the bottom of the storage area for a drain hole or channel.
• Use a small brush, pipe cleaner, or compressed air to clear any food particles, scale, or slime.

Check basket and tray:

• Ensure the ice basket is properly seated and not blocking the drain path.
• Inspect the internal drip tray beneath the evaporator for cracks or misalignment; reseat or replace as needed.

Environmental considerations:

• Operate the unit in a cooler, less humid room to reduce condensation.