Ice cubes stick together in the basket and form large clumps.

Safety: Unplug the unit before extended cleaning; normal ice removal can be done with power on.

• Empty basket regularly: Transfer ice to a freezer if you are not using it immediately.
• Avoid overfilling: Do not allow ice to pile above the basket’s recommended level.
• Improve ventilation: Ensure the unit’s vents are not blocked so the basket area stays as cool as designed.
• Break up clumps: Gently break apart clumped ice with a plastic scoop; avoid metal tools that can damage the basket.