Ice maker runs but produces no ice at all; evaporator does not get cold.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit before prolonged inspection. Do not attempt to open the sealed refrigeration system yourself.
Basic checks:
- Listen for compressor: After starting a cycle, listen at the back for a low humming sound from the compressor. If it never starts or clicks off quickly, there may be an electrical or mechanical fault.
- Feel condenser warmth: Carefully touch the rear or side condenser area after 10–15 minutes of operation. It should be slightly warm if the system is running.
- Check ambient temperature: Ensure the unit is used in a room within the specified temperature range (typically 10–32°C). Very high ambient temperatures can reduce performance.
Important: If the compressor runs but the evaporator never gets cold, the sealed system likely has a leak or blockage. This requires specialized tools and must be repaired by a certified refrigeration technician or the unit may need replacement.