E11
Brandt
Harvest Motor / Ice Sweep Fault
E11 error, ice maker stops during harvest, ice does not release from the plate or evaporator.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed harvest motor, Jammed ice sweep arm, Broken gear in harvest mechanism, Faulty position sensor or switch
How to Fix / Troubleshooting
Safety first: Disconnect power before working near moving parts.
- Inspect ice sweep arm: Open the door and locate the ice sweep or rake. Check for jammed ice chunks or foreign objects preventing movement. Remove obstructions carefully.
- Check for free movement: Gently move the sweep arm by hand. If it is locked or grinding, the harvest motor or gear train may be damaged.
- Access harvest motor: Remove the front or side cover over the ice-making assembly. Locate the harvest motor and its wiring.
- Test motor and switch: With power off, check continuity of the motor windings and the position switch or sensor. Replace the harvest motor assembly if open or seized.
- Reassemble and test: After replacing parts, reassemble covers, restore power, and run a test cycle to confirm proper harvest and that E11 is cleared.
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Repair Difficulty
Medium
3/5
Required Part
Harvest Motor Assembly
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