Brandt Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Ice maker stops shortly after startup, compressor does not run, fan may start briefly then unit shuts down.
Evaporator Temperature Sensor Failure
E10
E10 displayed, unit powers but no ice is produced, compressor may not run.
High-Pressure Protection or Refrigeration System Fault
E11
E11 error, ice maker stops during harvest, ice does not release from the plate or evaporator.
Harvest Motor / Ice Sweep Fault
E12
E12 displayed, unit may shut down unexpectedly, internal lights or display may flicker.
Power Supply / Voltage Fault
E13
E13 error, water remains in the sump or tray after cycle, unit may stop and not restart.
Drain Pump or Drainage Fault
E14
E14 displayed, ice production stops, internal temperature may be too low or too high.
Cabinet / Ambient Temperature Sensor Fault
E15
E15 error, unit may beep continuously, water detected in base pan or under the machine.
Leak Detection / Overflow Switch Activated
E16
E16 displayed, ice cubes are irregularly shaped or very thin, cycle times are abnormal.
Ice Thickness Sensor / Probe Fault
E17
E17 error, unit may not respond to commands, display frozen or showing garbled characters.
Control Board Firmware / Memory Error
E18
E18 displayed, internal fan and lights may work but no ice is produced, compressor cycles briefly then stops.
Low Refrigerant / Evaporator Frost Pattern Fault (Detected by Algorithm)
E19
E19 error, unit may beep and stop, door or front panel may not be fully closed.
Door Switch / Panel Position Fault
E2
Ice maker runs but stops mid-cycle, water fills but ice does not harvest, error E2 appears on display.
Ice Full / Bin Level Sensor Fault
E20
E20 displayed, unit may not start ice cycle, internal components appear normal.
Configuration / Parameter Error
E3
Unit powers on, fan may run, but compressor does not start and E3 is displayed.
Compressor Overload or Start Circuit Fault
E4
Ice maker stops during freeze cycle, ice plate or evaporator heavily frosted, E4 error displayed.
Defrost / De-ice Sensor or Cycle Fault
E5
Ice maker fills with water but does not freeze properly, cycles abort, E5 error shown.
Condenser Temperature Sensor or High Temperature Fault
E6
Display shows E6, unit may not start ice cycle, buttons may be unresponsive or behave erratically.
User Interface / Keypad Communication Error
E7
Ice maker stops and displays E7, fan noise may be abnormal or absent.
Evaporator Fan Motor Fault
E8
E8 displayed, ice maker does not fill with water at the start of the cycle.
Water Inlet Valve or Flow Fault
E9
E9 error appears, ice cubes are very small or hollow, unit may stop mid-cycle.
Low Water Flow / Water Level Detection Fault
Symptom
Control buttons are unresponsive or require very hard presses to work.
Keypad / User Interface Wear
Symptom
Ice cubes are cloudy or white instead of clear.
Cloudy Ice / Entrained Air and Minerals
Symptom
Ice has a bad taste or odor, even though the machine appears to function normally.
Contaminated Water Path / Odor Transfer
Symptom
Ice maker emits a burning smell or electrical odor during operation.
Overheating Electrical Component
Symptom
Ice maker forms a solid block of ice in the bin instead of separate cubes.
Ice Clumping / Overproduction
Symptom
Ice maker is leaking water onto the floor or inside the cabinet, but no error code is shown.
General Water Leak / Overflow
Symptom
Ice maker is running but makes very little ice compared to its rated capacity.
Low Ice Production Rate
Symptom
Ice maker is very noisy during operation, with rattling, buzzing, or grinding sounds.
Excessive Operational Noise
Symptom
Ice maker powers on but will not start an ice-making cycle when commanded.
No Start / Control Logic Fault
Symptom
Ice maker produces ice that is wet or partially melted when it drops into the bin.
Warm Harvest / Incomplete Cooling
Symptom
Ice maker produces ice, but ice cubes are very small, hollow, or melt quickly.
Poor Ice Quality / Incomplete Freezing
Symptom
Ice maker runs a cleaning cycle repeatedly or will not exit cleaning mode.
Stuck in Cleaning / Service Mode
Symptom
Ice maker runs but produces no ice at all, no error code displayed.
General No-Ice Production (No-Code Condition)
Symptom
Ice maker stops mid-cycle and restarts frequently without completing a full freeze/harvest.
Intermittent Operation / Overheating or Sensor Issues
Symptom
Ice maker trips the household circuit breaker or RCD when it starts.
Electrical Short or Ground Fault
Symptom
Ice maker vibrates excessively or rattles against surrounding cabinetry.
Excessive Vibration / Poor Leveling
Symptom
Ice maker will not power on at all, display is blank and no sounds are heard.
No Power / Dead Unit
Symptom
Internal light does not turn on when the door is opened, but the rest of the unit works.
Interior Lighting Failure
Symptom
Visible frost or ice buildup on the evaporator or internal walls, reducing performance.
Excessive Frost / Defrost Failure
Symptom
Water remains in the ice bin or base after cycles, causing slushy conditions.
Poor Drainage / Standing Water
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Ice maker stops shortly after startup, compressor does not run, fan may start briefly then unit shuts down.
|
Evaporator Temperature Sensor Failure | View Details |
| E10 |
E10 displayed, unit powers but no ice is produced, compressor may not run.
|
High-Pressure Protection or Refrigeration System Fault | View Details |
| E11 |
E11 error, ice maker stops during harvest, ice does not release from the plate or evaporator.
|
Harvest Motor / Ice Sweep Fault | View Details |
| E12 |
E12 displayed, unit may shut down unexpectedly, internal lights or display may flicker.
|
Power Supply / Voltage Fault | View Details |
| E13 |
E13 error, water remains in the sump or tray after cycle, unit may stop and not restart.
|
Drain Pump or Drainage Fault | View Details |
| E14 |
E14 displayed, ice production stops, internal temperature may be too low or too high.
|
Cabinet / Ambient Temperature Sensor Fault | View Details |
| E15 |
E15 error, unit may beep continuously, water detected in base pan or under the machine.
|
Leak Detection / Overflow Switch Activated | View Details |
| E16 |
E16 displayed, ice cubes are irregularly shaped or very thin, cycle times are abnormal.
|
Ice Thickness Sensor / Probe Fault | View Details |
| E17 |
E17 error, unit may not respond to commands, display frozen or showing garbled characters.
|
Control Board Firmware / Memory Error | View Details |
| E18 |
E18 displayed, internal fan and lights may work but no ice is produced, compressor cycles briefly then stops.
|
Low Refrigerant / Evaporator Frost Pattern Fault (Detected by Algorithm) | View Details |
| E19 |
E19 error, unit may beep and stop, door or front panel may not be fully closed.
|
Door Switch / Panel Position Fault | View Details |
| E2 |
Ice maker runs but stops mid-cycle, water fills but ice does not harvest, error E2 appears on display.
|
Ice Full / Bin Level Sensor Fault | View Details |
| E20 |
E20 displayed, unit may not start ice cycle, internal components appear normal.
|
Configuration / Parameter Error | View Details |
| E3 |
Unit powers on, fan may run, but compressor does not start and E3 is displayed.
|
Compressor Overload or Start Circuit Fault | View Details |
| E4 |
Ice maker stops during freeze cycle, ice plate or evaporator heavily frosted, E4 error displayed.
|
Defrost / De-ice Sensor or Cycle Fault | View Details |
| E5 |
Ice maker fills with water but does not freeze properly, cycles abort, E5 error shown.
|
Condenser Temperature Sensor or High Temperature Fault | View Details |
| E6 |
Display shows E6, unit may not start ice cycle, buttons may be unresponsive or behave erratically.
|
User Interface / Keypad Communication Error | View Details |
| E7 |
Ice maker stops and displays E7, fan noise may be abnormal or absent.
|
Evaporator Fan Motor Fault | View Details |
| E8 |
E8 displayed, ice maker does not fill with water at the start of the cycle.
|
Water Inlet Valve or Flow Fault | View Details |
| E9 |
E9 error appears, ice cubes are very small or hollow, unit may stop mid-cycle.
|
Low Water Flow / Water Level Detection Fault | View Details |
| – |
Control buttons are unresponsive or require very hard presses to work.
|
Keypad / User Interface Wear | View Details |
| – |
Ice cubes are cloudy or white instead of clear.
|
Cloudy Ice / Entrained Air and Minerals | View Details |
| – |
Ice has a bad taste or odor, even though the machine appears to function normally.
|
Contaminated Water Path / Odor Transfer | View Details |
| – |
Ice maker emits a burning smell or electrical odor during operation.
|
Overheating Electrical Component | View Details |
| – |
Ice maker forms a solid block of ice in the bin instead of separate cubes.
|
Ice Clumping / Overproduction | View Details |
| – |
Ice maker is leaking water onto the floor or inside the cabinet, but no error code is shown.
|
General Water Leak / Overflow | View Details |
| – |
Ice maker is running but makes very little ice compared to its rated capacity.
|
Low Ice Production Rate | View Details |
| – |
Ice maker is very noisy during operation, with rattling, buzzing, or grinding sounds.
|
Excessive Operational Noise | View Details |
| – |
Ice maker powers on but will not start an ice-making cycle when commanded.
|
No Start / Control Logic Fault | View Details |
| – |
Ice maker produces ice that is wet or partially melted when it drops into the bin.
|
Warm Harvest / Incomplete Cooling | View Details |
| – |
Ice maker produces ice, but ice cubes are very small, hollow, or melt quickly.
|
Poor Ice Quality / Incomplete Freezing | View Details |
| – |
Ice maker runs a cleaning cycle repeatedly or will not exit cleaning mode.
|
Stuck in Cleaning / Service Mode | View Details |
| – |
Ice maker runs but produces no ice at all, no error code displayed.
|
General No-Ice Production (No-Code Condition) | View Details |
| – |
Ice maker stops mid-cycle and restarts frequently without completing a full freeze/harvest.
|
Intermittent Operation / Overheating or Sensor Issues | View Details |
| – |
Ice maker trips the household circuit breaker or RCD when it starts.
|
Electrical Short or Ground Fault | View Details |
| – |
Ice maker vibrates excessively or rattles against surrounding cabinetry.
|
Excessive Vibration / Poor Leveling | View Details |
| – |
Ice maker will not power on at all, display is blank and no sounds are heard.
|
No Power / Dead Unit | View Details |
| – |
Internal light does not turn on when the door is opened, but the rest of the unit works.
|
Interior Lighting Failure | View Details |
| – |
Visible frost or ice buildup on the evaporator or internal walls, reducing performance.
|
Excessive Frost / Defrost Failure | View Details |
| – |
Water remains in the ice bin or base after cycles, causing slushy conditions.
|
Poor Drainage / Standing Water | View Details |
No matching codes found
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