Ice maker forms a solid block of ice in the bin instead of separate cubes.

Safety first: Unplug the unit before accessing sensors or thermostats.

• Empty and clean bin: Remove the ice block and clean the bin with warm water. Dry thoroughly.
• Check ice level sensor: Clean and test the ice level sensor or mechanical flap to ensure it correctly detects a full bin and stops production.
• Verify bin temperature: Ensure the bin area is adequately cooled and that warm air is not leaking in through a misaligned door or gasket.
• Inspect bin thermostat: If your Brandt model uses a bin thermostat, test it for correct operation and replace if it does not open/close at the specified temperatures.