Ice has a bad taste or odor, even though the machine appears to function normally.

Safety first: Unplug the unit and close the water supply before cleaning. Use only food-safe cleaners.

• Discard old ice: Empty the ice bin completely and discard any ice that may have absorbed odors.
• Clean internal components: Remove the bin, water trough, and any removable parts. Wash with warm water and mild detergent, then sanitize with a food-safe sanitizer. Rinse thoroughly.
• Descale system: Run a full cleaning cycle with a Brandt-approved descaling solution to remove mineral buildup and biofilm from the evaporator and water lines.
• Replace water filter: If your installation uses a filter, replace it according to the schedule or sooner if taste issues occur.
• Check water source: Taste the tap water feeding the unit. If it has an odor, consider installing a better filtration system.