Water remains in the ice bin or base after cycles, causing slushy conditions.

Safety first: Unplug the unit before working on the drain system.

• Clear bin drain: Remove the ice bin and flush the drain hole with warm water. Use a soft brush to remove debris.
• Check hose routing: Ensure the drain hose runs downhill without loops or kinks and terminates at an appropriate drain.
• Clean internal channels: Access the internal drain pan and channels under the evaporator and clean out scale or slime.
• Test drain pump: If equipped, verify the pump runs and discharges water effectively. Replace if weak or noisy.