Ice maker powers on but will not start an ice-making cycle when commanded.

Safety first: Unplug the unit before removing control panels or switches.

• Check mode: Ensure the unit is not in cleaning or standby mode. Follow the user manual to exit any special modes.
• Verify bin and door: Confirm the ice bin is properly installed and the door is fully closed. Check for obstructions.
• Test door switch: Access the door switch and test continuity when the door is closed. Replace if it does not close electrically.
• Check keypad: Inspect the control panel for stuck or unresponsive buttons. If multiple keys fail, replace the user interface board.