Ice maker produces ice, but ice cubes are very small, hollow, or melt quickly.

Safety first: Disconnect power and water before cleaning internal components.

• Clean condenser: Remove rear panel and clean the condenser coil to restore cooling efficiency.
• Descale evaporator: Remove the ice bin and access the evaporator plate. Use a manufacturer-approved descaling solution to remove mineral deposits, then rinse thoroughly.
• Check water level: Ensure the water trough fills to the correct level. Clean the trough and distribution system to remove obstructions.
• Adjust thickness sensor: If equipped, adjust the ice thickness probe according to Brandt specifications so the ice slab reaches proper thickness before harvest.
• Verify ambient conditions: Ensure the unit is not installed in excessively hot locations, which can reduce ice quality.