E9 error appears, ice cubes are very small or hollow, unit may stop mid-cycle.

Safety first: Disconnect power and close the water supply before internal cleaning.

• Clean water system: Remove the ice bin and access the water trough and distribution tube. Use a food-safe descaler or white vinegar solution to dissolve mineral deposits. Rinse thoroughly.
• Inspect float or level sensor: If your Brandt model uses a float, ensure it moves freely and is not obstructed by scale or debris. For electronic level sensors, clean the probes and check wiring.
• Check for siphoning: Ensure the drain hose is routed according to the installation manual, with no low loops that could cause water to siphon out of the trough.
• Run a test cycle: Restore water and power, then observe the fill level. If the trough does not reach the proper level and E9 recurs, replace the water level sensor or float switch assembly.