E7
Caso Water Circulation Pump Fault

E7 error; water pump does not run or runs intermittently; ice-making cycle does not start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed water circulation pump motor, Blocked pump impeller due to scale or debris, Loose pump wiring connector, Faulty pump drive circuit on main PCB

How to Fix / Troubleshooting

Safety: Unplug the ice maker and drain water before working on the pump. Water and electricity are a dangerous combination.

Steps:

  • Check water level: Ensure the reservoir is filled to the correct level. Some Caso models will show pump errors if the water level is too low.
  • Listen for pump operation: Plug in the unit and start a cycle. After initial startup, you should hear the water circulation pump. If silent, unplug and proceed.
  • Access the pump: Remove the lower front or rear panel to locate the pump attached to the water reservoir or tubing.
  • Inspect for blockage: Disconnect the inlet and outlet hoses. Check for mineral scale, slime, or debris blocking the impeller. Clean with warm water and a soft brush.
  • Check wiring: Ensure the pump connector is firmly attached to the harness and free of corrosion.
  • Bench test the pump (advanced): With the pump removed and using a safe low-voltage test (if applicable to your model) or mains-rated test cord (only if you are qualified), verify that the pump motor runs. Replace the pump if it does not spin or is noisy.
  • Replace components: Install a new water circulation pump if faulty. If a known-good pump does not run and E7 persists, the main control board pump driver may be defective.
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Repair Difficulty

Medium 3/5

Required Part

Water Circulation Pump
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