Caso Ice Clumping in Storage Bin

Ice cubes are fused together in large clumps in the basket.

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Possible Causes

High ambient humidity, Long storage time in non-frozen bin, Oversized cubes dropping while still wet, Poor air circulation around ice

How to Fix / Troubleshooting

Safety: Unplug the unit before manually breaking up ice clumps.

Steps:

  • Break up clumps: Remove the ice basket and gently separate cubes. Discard any large fused blocks.
  • Adjust ice size: Select a smaller cube size if available to reduce surface area and clumping.
  • Improve ventilation: Ensure the unit has adequate space around it and that internal fans are operating.
  • Use ice promptly: Transfer ice to a freezer if you need to store it for longer periods.
  • Reduce humidity: Avoid placing the ice maker near open dishwashers, kettles, or other sources of steam.
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Repair Difficulty

Very Easy 1/5
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