Ice maker produces very large cubes that stick together or jam the ice shovel.

Safety: Unplug the unit before adjusting internal sensors or clearing jams.

Steps:

• Adjust ice size: If your Caso model allows selecting ice size (S/M/L), choose a smaller size and test several cycles.
• Clear jams: Remove any clumped ice from the basket and around the ice shovel. Ensure the shovel can move freely.
• Inspect thickness sensor: Some models use a metal probe or sensor near the evaporator to detect ice thickness. Ensure it is correctly positioned and not bent or coated with heavy scale. Clean gently with a soft cloth.
• Check tray movement: Verify that the ice tray or evaporator can tilt and return properly. Binding can cause extended freeze times.
• Replace faulty sensor: If cubes remain oversized and the sensor is damaged or corroded, replace the ice thickness sensor / probe.