Caso
Complete Loss of Cooling
Ice maker runs but produces no ice at all; water is present; fan may run but evaporator does not get cold.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Refrigerant leak in sealed system, Failed compressor, Blocked capillary tube, Severely dirty condenser or non-operational condenser fan
How to Fix / Troubleshooting
Safety: Do not attempt to open the sealed system. Unplug the unit before cleaning or inspection.
Steps:
- Check condenser and fan: Remove the rear cover and ensure the condenser fan motor runs and the condenser is clean. Clean dust and debris thoroughly.
- Feel compressor: Carefully touch the compressor casing (after a few minutes of operation). It should be warm and vibrating slightly. Stone-cold and silent suggests it is not running; extremely hot may indicate a mechanical failure.
- Observe evaporator: With the cover removed, check if the evaporator plate becomes cold and frosty within 10–15 minutes. No cooling suggests a sealed system issue.
- Check for error codes: Some models may show E11 or similar when cooling is inadequate. Follow the corresponding steps.
- Professional repair: If the compressor runs but there is no cooling, or if it fails to start despite a good starter and power, contact a refrigeration technician. Compressor or refrigerant repairs are not DIY tasks.
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Repair Difficulty
Professional Required
5/5
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