E5 appears on the display, ice production stops, and the unit may beep continuously.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit. Do not attempt to open the sealed refrigeration system yourself; refrigerant handling requires certified service.
Step-by-step:
- Clean external components: Thoroughly clean the condenser coil and ventilation grilles with a brush and vacuum to maximize heat dissipation.
- Improve ventilation: Move the ice maker to a cooler, well-ventilated location away from ovens, stoves, or direct sunlight.
- Check for abnormal noises: When running, listen for rattling or clicking from the compressor area, which may indicate mechanical issues.
- Test ice production: After cleaning and relocating, plug in and run the unit for at least 30–60 minutes. If the evaporator does not frost evenly or E5 reappears, there is likely a sealed system problem.
When to call a technician: E5 often indicates a refrigerant leak or compressor failure. These require specialized tools to locate leaks, evacuate, and recharge the system. Contact an authorized G3 Ferrari service center.