Ice maker forms a solid block of ice on the evaporator instead of separate cubes.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit and allow the ice block to melt naturally. Do not use sharp tools.
Step-by-step:
- Observe harvest cycle: After restarting, watch whether the ice shovel motor moves to push ice into the basket.
- Check ice thickness sensor: Clean and ensure proper position of the ice thickness probe so it can signal harvest at the right time.
- Listen for motor: If the shovel motor does not run at harvest time, it may be defective or not receiving power.
When to call a technician: Harvest failures often require testing and possibly replacing the ice shovel motor, ice thickness sensor, or control PCB.
Repair Difficulty
Required Part
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