E11
Gram
Low Water Level or Water Level Sensor Fault
Display shows E11; unit may continue running but ice output is poor.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Water level sensor coated with scale, Float switch stuck, Low water supply pressure, Faulty water level sensor
How to Fix / Troubleshooting
Safety first: Disconnect power and close the water supply valve.
- Check water supply pressure: Confirm that the household water pressure meets Gram's minimum requirement. Restore full flow if valves are partially closed.
- Inspect water reservoir: Open the front panel and locate the water sump or reservoir. Check for proper fill level and look for heavy mineral deposits.
- Clean float or sensor: If your model uses a float, move it up and down to ensure free movement. Clean scale with warm water and a descaling solution. For electronic probes, gently clean the metal rods.
- Check wiring: Inspect the harness from the water level sensor or float switch to the control board. Reseat connectors.
- Replace faulty sensor: If E11 persists and the water level is correct, replace the Gram water level sensor/float switch assembly.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Gram Water Level Sensor
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements