Gram Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Ice maker does not produce ice; display shows E1 shortly after startup.
Inlet Water Supply Fault
E10
Display shows E10; compressor does not start or stops quickly.
Compressor Start/Overload Protection Fault
E11
Display shows E11; unit may continue running but ice output is poor.
Low Water Level or Water Level Sensor Fault
E12
Display shows E12; unit may shut down shortly after starting.
Door or Panel Switch Open (Service Door Not Closed)
E13
Display shows E13; unit may beep continuously and not start.
Main Control PCB Communication or Internal Error
E14
Display shows E14; ice production stops and unit may show defrost or de‑ice issues.
Defrost or De‑ice Heater Fault (Evaporator)
E15
Display shows E15; unit may continue to run but ice is misshapen or production is unstable.
Water Distribution Pump or Spray Bar Fault
E16
Display shows E16; unit may shut down with water present in the bin or base.
Leak Detection or Overflow Sensor Fault
E2
Ice maker runs but no ice is harvested; display shows E2 after some time.
Evaporator Temperature Sensor Failure
E3
Ice maker stops mid‑cycle; display shows E3 and unit may beep.
Bin Full Sensor or Ice Level Sensor Error
E4
Display shows E4 and the ice maker stops; fan may not run.
Condenser Fan Motor Fault
E5
Ice maker stops and shows E5; compressor may not start or may short‑cycle.
High Temperature or High Pressure Protection
E6
Display shows E6; ice production is erratic or stopped.
Ambient or Cabinet Temperature Sensor Fault
E7
Ice maker shows E7 and stops; water may remain in the sump or tray.
Drain Pump or Drainage Fault
E8
Display shows E8; ice cubes may be too thick or too thin before shutdown.
Ice Thickness Sensor or Probe Error
E9
Display shows E9; unit may not start a new cycle after harvest.
Harvest Cycle Fault
Symptom
Display is on but buttons do not respond or respond intermittently.
User Interface or Keypad Fault
Symptom
Evaporator plate is covered in thick ice and ice does not release properly.
Evaporator Over‑Icing / Poor Defrost
Symptom
Ice appears cloudy or white instead of clear.
High Mineral Content or Poor Freeze Pattern
Symptom
Ice bin overflows with ice; machine does not stop making ice.
Bin Full Detection Failure
Symptom
Ice cubes are too large or fused together in clumps.
Excessive Ice Thickness or Harvest Timing Issue
Symptom
Ice has a bad taste or odor (chemical, musty, or metallic).
Contaminated Water Path or Storage Bin
Symptom
Ice maker continues to fill with water even when not running, causing overflow.
Water Inlet Valve Stuck Open
Symptom
Ice maker frequently starts and stops; short cycling of compressor.
Short Cycling / Control Instability
Symptom
Ice maker is very noisy during operation (grinding, rattling, or buzzing).
Mechanical Noise – Fan, Pump, or Compressor Mounting
Symptom
Ice maker leaks water onto the floor from the front or rear.
External Water Leak
Symptom
Ice maker produces ice but shuts off randomly and must be manually restarted.
Intermittent Control or Sensor Fault
Symptom
Ice maker produces ice very slowly compared to normal.
Reduced Ice Production Capacity
Symptom
Ice maker produces very small or hollow ice cubes.
Insufficient Water Flow to Evaporator
Symptom
Ice maker runs but produces no ice at all (no error code displayed).
No Ice Production – General Refrigeration or Water Supply Failure
Symptom
Ice maker stops after a few minutes of operation without any error code.
Thermal Protection or Safety Cut‑Out
Symptom
Ice maker vibrates excessively or rattles against cabinetry.
Excessive Vibration or Poor Leveling
Symptom
Ice maker will not power on at all (no lights or display).
No Power / Electrical Supply Fault
Symptom
Ice melts quickly in the bin and storage temperature seems too warm.
Poor Bin Insulation or Warm Air Infiltration
Symptom
Unit trips the household circuit breaker or RCD when starting.
Electrical Short or Ground Fault
Symptom
Visible frost or condensation forms on the outside of the cabinet or around the door.
Cabinet Sweating / Poor Door Seal
Symptom
Water accumulates inside the ice bin or cabinet instead of draining away.
Poor Internal Drainage
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Ice maker does not produce ice; display shows E1 shortly after startup.
|
Inlet Water Supply Fault | View Details |
| E10 |
Display shows E10; compressor does not start or stops quickly.
|
Compressor Start/Overload Protection Fault | View Details |
| E11 |
Display shows E11; unit may continue running but ice output is poor.
|
Low Water Level or Water Level Sensor Fault | View Details |
| E12 |
Display shows E12; unit may shut down shortly after starting.
|
Door or Panel Switch Open (Service Door Not Closed) | View Details |
| E13 |
Display shows E13; unit may beep continuously and not start.
|
Main Control PCB Communication or Internal Error | View Details |
| E14 |
Display shows E14; ice production stops and unit may show defrost or de‑ice issues.
|
Defrost or De‑ice Heater Fault (Evaporator) | View Details |
| E15 |
Display shows E15; unit may continue to run but ice is misshapen or production is unstable.
|
Water Distribution Pump or Spray Bar Fault | View Details |
| E16 |
Display shows E16; unit may shut down with water present in the bin or base.
|
Leak Detection or Overflow Sensor Fault | View Details |
| E2 |
Ice maker runs but no ice is harvested; display shows E2 after some time.
|
Evaporator Temperature Sensor Failure | View Details |
| E3 |
Ice maker stops mid‑cycle; display shows E3 and unit may beep.
|
Bin Full Sensor or Ice Level Sensor Error | View Details |
| E4 |
Display shows E4 and the ice maker stops; fan may not run.
|
Condenser Fan Motor Fault | View Details |
| E5 |
Ice maker stops and shows E5; compressor may not start or may short‑cycle.
|
High Temperature or High Pressure Protection | View Details |
| E6 |
Display shows E6; ice production is erratic or stopped.
|
Ambient or Cabinet Temperature Sensor Fault | View Details |
| E7 |
Ice maker shows E7 and stops; water may remain in the sump or tray.
|
Drain Pump or Drainage Fault | View Details |
| E8 |
Display shows E8; ice cubes may be too thick or too thin before shutdown.
|
Ice Thickness Sensor or Probe Error | View Details |
| E9 |
Display shows E9; unit may not start a new cycle after harvest.
|
Harvest Cycle Fault | View Details |
| – |
Display is on but buttons do not respond or respond intermittently.
|
User Interface or Keypad Fault | View Details |
| – |
Evaporator plate is covered in thick ice and ice does not release properly.
|
Evaporator Over‑Icing / Poor Defrost | View Details |
| – |
Ice appears cloudy or white instead of clear.
|
High Mineral Content or Poor Freeze Pattern | View Details |
| – |
Ice bin overflows with ice; machine does not stop making ice.
|
Bin Full Detection Failure | View Details |
| – |
Ice cubes are too large or fused together in clumps.
|
Excessive Ice Thickness or Harvest Timing Issue | View Details |
| – |
Ice has a bad taste or odor (chemical, musty, or metallic).
|
Contaminated Water Path or Storage Bin | View Details |
| – |
Ice maker continues to fill with water even when not running, causing overflow.
|
Water Inlet Valve Stuck Open | View Details |
| – |
Ice maker frequently starts and stops; short cycling of compressor.
|
Short Cycling / Control Instability | View Details |
| – |
Ice maker is very noisy during operation (grinding, rattling, or buzzing).
|
Mechanical Noise – Fan, Pump, or Compressor Mounting | View Details |
| – |
Ice maker leaks water onto the floor from the front or rear.
|
External Water Leak | View Details |
| – |
Ice maker produces ice but shuts off randomly and must be manually restarted.
|
Intermittent Control or Sensor Fault | View Details |
| – |
Ice maker produces ice very slowly compared to normal.
|
Reduced Ice Production Capacity | View Details |
| – |
Ice maker produces very small or hollow ice cubes.
|
Insufficient Water Flow to Evaporator | View Details |
| – |
Ice maker runs but produces no ice at all (no error code displayed).
|
No Ice Production – General Refrigeration or Water Supply Failure | View Details |
| – |
Ice maker stops after a few minutes of operation without any error code.
|
Thermal Protection or Safety Cut‑Out | View Details |
| – |
Ice maker vibrates excessively or rattles against cabinetry.
|
Excessive Vibration or Poor Leveling | View Details |
| – |
Ice maker will not power on at all (no lights or display).
|
No Power / Electrical Supply Fault | View Details |
| – |
Ice melts quickly in the bin and storage temperature seems too warm.
|
Poor Bin Insulation or Warm Air Infiltration | View Details |
| – |
Unit trips the household circuit breaker or RCD when starting.
|
Electrical Short or Ground Fault | View Details |
| – |
Visible frost or condensation forms on the outside of the cabinet or around the door.
|
Cabinet Sweating / Poor Door Seal | View Details |
| – |
Water accumulates inside the ice bin or cabinet instead of draining away.
|
Poor Internal Drainage | View Details |
No matching codes found
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