E14
Gram
Defrost or De‑ice Heater Fault (Evaporator)
Display shows E14; ice production stops and unit may show defrost or de‑ice issues.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Evaporator de‑ice heater open circuit, Thermal fuse blown, Wiring harness damage, Faulty defrost relay on PCB
How to Fix / Troubleshooting
Safety first: Disconnect power before accessing the evaporator and heater wiring.
- Inspect evaporator for heavy ice: Open the front panel and check if the evaporator plate or grid is encased in ice. Allow it to melt naturally or use warm air (not open flame) to speed defrost.
- Locate de‑ice heater: Find the evaporator de‑ice heater and its wiring harness. Look for signs of overheating or breaks.
- Test heater and thermal fuse: Disconnect the heater leads and measure resistance with a multimeter. Infinite resistance indicates a failed heater or fuse. Test any inline thermal fuse separately.
- Inspect wiring and relay: Check for burnt connectors or damaged insulation. If the heater and fuse are good, the defrost relay on the PCB may be faulty.
- Replace components as needed: Install a new Gram evaporator de‑ice heater or thermal fuse if defective. If the PCB relay is bad, replace the main control PCB.
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Repair Difficulty
Hard
4/5
Required Part
Gram Evaporator De‑ice Heater
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