Gram
Evaporator Over‑Icing / Poor Defrost
Evaporator plate is covered in thick ice and ice does not release properly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective de‑ice heater, Faulty defrost sensor or timer, Scale buildup altering heat transfer, Low water flow during harvest
How to Fix / Troubleshooting
Safety first: Unplug the unit and allow ice to melt; place towels to catch water.
- Manual defrost: Allow the evaporator to fully defrost. Do not use sharp tools to chip ice.
- Descale evaporator: Run a descaling cycle to remove mineral deposits that can cause uneven icing.
- Test de‑ice heater and sensor: With access to the evaporator, test the de‑ice heater and associated sensor for continuity. Replace any open components.
- Check water flow during harvest: Ensure the circulation pump delivers adequate warm water over the evaporator during harvest to help release ice.
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Repair Difficulty
Hard
4/5
Required Part
Gram Evaporator De‑ice Heater
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