Ice appears cloudy or white instead of clear.

Safety first: Disconnect power and close the water supply before maintenance.

• Descale the system: Run a complete descaling cycle with Gram‑approved cleaner to remove mineral deposits from the evaporator and water circuit.
• Improve water quality: Install or replace a water filter suitable for reducing hardness and impurities.
• Check water level control: Ensure the water level sensor or float is clean and operating correctly so that the correct amount of water is used each cycle.
• Acceptable variation: Some cloudiness is normal with hard water; focus on taste and machine cleanliness.