Ice maker runs but makes very soft, wet ice that melts quickly in the basket.

Safety first: Unplug the unit before adjusting internal components.

• 1. Check lid and seals: Ensure the lid closes fully and any gasket is clean and undamaged.
• 2. Improve ambient conditions: Move the ice maker away from ovens, direct sunlight, or heat sources.
• 3. Verify fan operation: On models with a bin circulation fan, confirm it runs during operation. Clean dust from the fan and ensure it spins freely.
• 4. Adjust ice size: Select a larger cube size if available; larger cubes melt more slowly.
• 5. Use ice promptly: Remember that most countertop H.Koenig ice makers are not freezers; transfer ice to a freezer for long-term storage.

Warning: Do not block ventilation openings around the bin; this can worsen melting and overheat the unit.