H.Koenig Microbial Contamination / Poor Hygiene

Visible mold or slime inside the water tank or on internal surfaces.

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Possible Causes

Long periods without cleaning, Warm storage conditions, Standing water left in tank, Use of non-potable water

How to Fix / Troubleshooting

Safety first: Unplug the ice maker and wear gloves when cleaning heavy contamination.

  • 1. Disassemble removable parts: Remove the tank, ice basket, and any trays. Wash with hot soapy water and a soft brush.
  • 2. Sanitize: Soak parts in a mild food-safe sanitizer or diluted vinegar solution, then rinse thoroughly.
  • 3. Clean internal surfaces: Wipe the interior with a cloth soaked in sanitizer solution, paying attention to corners and seams.
  • 4. Flush system: Run several cycles with clean water, discarding all ice.
  • 5. Prevent recurrence: Empty and dry the tank if the unit will not be used for several days, and schedule regular cleaning.

Warning: Do not operate the ice maker with visible mold present; this can contaminate ice.

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Repair Difficulty

Very Easy 1/5
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