H.Koenig Internal Condensate / Drainage Fault

Water accumulates inside the machine or under the ice basket, but no obvious external leak is visible.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked internal drain channel, Misrouted drain hose inside cabinet, Cracked evaporator tray, Excessive condensation due to high humidity

How to Fix / Troubleshooting

Safety first: Unplug the unit and remove the ice basket.

  • 1. Inspect drain holes: Look for small drain openings under the evaporator and in the ice bin area. Clear them with a soft brush or pipe cleaner.
  • 2. Check internal hose routing: Remove the side panel and verify that the internal drain hose slopes downward to the reservoir or drain outlet without kinks.
  • 3. Examine evaporator tray: Look for cracks or warping that could cause water to spill instead of draining.
  • 4. Reduce humidity: Use the ice maker in a less humid room if possible to reduce condensation.

Warning: Dry all internal areas thoroughly before reassembly to prevent mold growth and electrical issues.

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Repair Difficulty

Medium 3/5

Required Part

Evaporator Drain Tray
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