Ice maker produces ice, but cubes are very small, hollow, or melt quickly.

Safety first: Unplug the unit before cleaning internal components.

Steps to improve ice quality:

• 1. Use cooler water: Fill the reservoir with cold, filtered water. Very warm water increases freeze time and can cause hollow cubes.
• 2. Clean the evaporator: With the unit unplugged, wipe the evaporator fingers or plate with a soft cloth and a mixture of water and mild dish soap, then rinse with a damp cloth. Avoid scratching the surface.
• 3. Descale the system: Run a cleaning cycle if your HOMCOM model supports it, using a manufacturer-approved descaling solution or diluted white vinegar, then flush thoroughly.
• 4. Check ambient temperature: Ensure the room is within the recommended range. Very hot rooms reduce ice quality.
• 5. Inspect sensors: If ice is ejected too early, the evaporator temperature sensor may be misreading. Check its mounting and replace if necessary.

Note: If cleaning and environmental adjustments do not help, a refrigeration issue (low charge, weak compressor) may be present and requires professional diagnosis.