HOMCOM Drain Plug / Reservoir Seal Failure

Unit fills with water but then immediately drains or loses water from the reservoir.

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Possible Causes

Loose or missing drain cap, Cracked drain spout, Damaged drain gasket, Reservoir not seated correctly on base

How to Fix / Troubleshooting

Safety first: Unplug the unit and move it to a sink or area where water spillage is safe.

Steps to correct unwanted draining:

  • 1. Inspect drain plug: Check that the rear or bottom drain plug is fully inserted and tightened. Replace the rubber gasket if it is cracked or flattened.
  • 2. Examine drain spout: Look for cracks around the drain outlet. Replace the drain assembly if damaged.
  • 3. Check reservoir seating: Ensure the reservoir is properly positioned and locked into place so its outlet seals correctly with the base.
  • 4. Test with water: Fill the reservoir and observe for leaks around the drain and base before powering the unit.

Note: Always reinstall the drain plug securely after cleaning or storage.

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Repair Difficulty

Very Easy 1/5

Required Part

Drain Plug and Gasket
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