Kenmore ice maker displays E5 and will not start a new ice-making cycle.

Safety First: Unplug the ice maker before working near the evaporator plate or grid cutter. Sharp edges and hot wires may be present.

• Locate the ice thickness sensor: On many Kenmore clear ice makers, a metal probe or sensor is positioned near the evaporator plate to detect slab thickness.
• Clean mineral deposits: If the sensor is coated with scale, the control may misread thickness. Use a manufacturer-approved ice machine cleaner and a soft brush to remove buildup from the sensor and evaporator plate. Rinse thoroughly.
• Inspect the grid cutter: Check the grid cutter wires for breaks or burns. Ensure the harness is firmly connected to the control board.
• Check continuity: With the unit unplugged, test the thickness sensor and grid cutter for continuity using a multimeter. Replace any open components.
• Run a clean cycle: After reassembly, run a full cleaning cycle per the Kenmore manual to clear the error and recalibrate ice thickness.