Kenmore

Kenmore Ice Makers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E1
Kenmore freestanding ice maker displays E1 and stops making ice; unit may still power on but compressor and fan do not run.
Evaporator Thermistor Failure
E10
Kenmore ice maker shows E10 and does not fill with water; no water heard entering the reservoir.
Water Fill Timeout or No Fill Detected
E11
Kenmore ice maker displays E11 and ice production is halted; may occur after a cleaning cycle.
Drain Pump or Drain Sensor Error
E12
Kenmore ice maker shows E12 and cycles erratically; ice production may be inconsistent.
Ambient Temperature Sensor Error
E13
Kenmore ice maker displays E13 and stops; often associated with overfilling or water in the bin.
Overflow Protection or Leak Sensor Error
E14
Kenmore ice maker shows E14 and will not respond to button presses; display may be frozen.
User Interface or Keypad Error
E15
Kenmore ice maker displays E15 and shuts down shortly after starting; may be accompanied by unusual noises.
Refrigerant System or Low Pressure Error (Sensor-Based Models)
E2
Kenmore ice maker shows E2 and stops the ice-making cycle; water may fill but ice does not harvest.
Ice Bin Thermistor or Bin Level Sensor Failure
E3
Kenmore ice maker displays E3 and shuts down or cycles repeatedly without producing ice.
Water Inlet Valve or Water Level Sensor Error
E4
Kenmore ice maker shows E4 and stops mid-cycle; compressor may run briefly then shut off.
High Temperature or Defrost Sensor Error
E5
Kenmore ice maker displays E5 and will not start a new ice-making cycle.
Ice Thickness Sensor or Grid Cutter Error
E6
Kenmore ice maker shows E6 and shuts down; may occur after a power outage or brownout.
Control Board Communication or EEPROM Error
E7
Kenmore ice maker displays E7 and stops; fan noise may be absent.
Evaporator Fan Motor Failure
E8
Kenmore ice maker shows E8 and will not complete a harvest; ice slab may be stuck on the evaporator.
Harvest Motor or Ice Ejector Failure
E9
Kenmore ice maker displays E9 and shuts down; unit may attempt to start then quickly stop.
Compressor Start or Overload Protection Error
Symptom
Kenmore ice maker displays lights but the buttons do not respond or respond intermittently.
Keypad or Touch Control Malfunction
Symptom
Kenmore ice maker emits a foul or musty odor from the bin or ice.
Biological Contamination or Stagnant Water
Symptom
Kenmore ice maker forms a solid block of ice in the bin instead of loose cubes or nuggets.
Ice Clumping and Refreezing in Bin
Symptom
Kenmore ice maker has power (lights on) but will not start making ice when turned on.
Control Logic or Safety Interlock Preventing Start
Symptom
Kenmore ice maker ice tastes bad or has a chemical/metallic flavor.
Taste Contamination from Water or Internal Components
Symptom
Kenmore ice maker leaks water onto the floor from underneath the unit.
External Water Leak – Drain or Supply
Symptom
Kenmore ice maker makes a high-pitched squealing or chirping sound.
Fan Motor or Bearing Wear
Symptom
Kenmore ice maker makes ice very slowly; production is significantly below normal and bin never fills.
Reduced Ice Production – Marginal Cooling or Water Flow
Symptom
Kenmore ice maker makes loud grinding or rattling noises during operation.
Mechanical Noise – Fan or Pump
Symptom
Kenmore ice maker overfills the reservoir or bin with water, sometimes causing internal leaks.
Overfill Condition – Water Level Control Failure
Symptom
Kenmore ice maker produces hollow or thin ice cubes that break easily.
Improper Ice Formation – Low Water Fill or Premature Harvest
Symptom
Kenmore ice maker produces soft, wet, or slushy ice that clumps together in the bin.
High Bin Temperature or Poor Airflow
Symptom
Kenmore ice maker produces very small ice cubes or nuggets compared to normal size.
Restricted Water Flow to Evaporator
Symptom
Kenmore ice maker runs but makes no ice at all; bin remains empty after several hours.
No Ice Production – General Cooling Failure
Symptom
Kenmore ice maker runs continuously and never shuts off even when the ice bin is full.
Bin Level Detection Failure – Overproduction
Symptom
Kenmore ice maker starts a cycle but shuts off prematurely before ice is formed.
Premature Shutdown – Overheat or Fault Detection
Symptom
Kenmore ice maker vibrates excessively or rattles against cabinetry.
Excessive Vibration or Poor Installation
Symptom
Kenmore ice maker will not power on at all; no lights or sounds.
No Power – Electrical Supply or Control
Symptom
Kenmore ice maker's cleaning light stays on or the unit repeatedly requests cleaning even after a clean cycle.
Cleaning Cycle or Service Indicator Logic Fault
Symptom
Kenmore ice maker's compressor runs constantly but ice production is still poor.
Inefficient Sealed System or Heat Exchange
Symptom
Kenmore ice maker's drain pump runs continuously or cycles frequently even when there is little water.
Drain Pump Control or Level Sensor Fault
Symptom
Water is pooling inside the Kenmore ice bin or ice-making compartment instead of draining properly.
Internal Drainage Failure
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