Kenmore ice maker forms a solid block of ice in the bin instead of loose cubes or nuggets.

Safety First: Unplug the unit before working in the bin area.

• Break up ice: Remove the solid block and discard. Clean the bin of any residual water.
• Check bin thermostat: If equipped, test the bin thermostat for proper opening temperature. Replace if it remains closed and keeps the bin too cold.
• Inspect door seal: Ensure the bin door closes fully and the gasket is intact to prevent warm air infiltration.
• Usage habits: Use ice regularly or manually turn the unit off when the bin is full to reduce clumping.