Kenmore
Keypad or Touch Control Malfunction
Kenmore ice maker displays lights but the buttons do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn keypad contacts, Loose ribbon cable, Moisture behind control panel, Failing user interface board
How to Fix / Troubleshooting
Safety First: Unplug the ice maker before removing the control panel.
- Dry and clean panel: If moisture is suspected, allow the panel to dry completely. Wipe the exterior with a dry cloth.
- Reseat ribbon cable: Remove the control panel and carefully disconnect and reconnect the ribbon cable between the keypad and control board.
- Inspect for damage: Look for cracks in the keypad overlay or corrosion on connectors. Replace the UI board if damaged.
- Test operation: After reassembly, restore power and test all buttons. If still intermittent, replace the user interface assembly.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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