Kenmore Drain Pump Control or Level Sensor Fault

Kenmore ice maker's drain pump runs continuously or cycles frequently even when there is little water.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck drain level float, Faulty drain level sensor, Control board output stuck on, Siphoning from external drain

How to Fix / Troubleshooting

Safety First: Unplug the unit before working on the pump or sensors.

  • Inspect float/sensor: Access the drain reservoir and ensure the float moves freely. Clean any slime or debris.
  • Check for siphoning: Ensure the external drain hose has a proper air gap or loop to prevent back-siphoning that can trigger the pump.
  • Test sensor contacts: Disconnect the sensor and check continuity while moving the float. Replace if stuck closed.
  • Control evaluation: If the pump runs even with the sensor disconnected, the control board relay may be stuck and require board replacement.
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Repair Difficulty

Medium 3/5

Required Part

Drain Level Sensor
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