ADD WATER
NewAir
Low Water Level Condition
Display shows “ADD WATER” or water indicator light is on; unit stops making ice.
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Possible Causes
Empty water reservoir, Misreading water level sensor, Float stuck in low position, Reservoir not seated correctly on sensor
How to Fix / Troubleshooting
Safety first: Turn the unit off before removing the reservoir or internal components.
Steps to clear ADD WATER:
- Refill reservoir: Fill the water tank to the indicated MAX line using clean, potable water. Avoid overfilling.
- Check reservoir seating: Ensure the tank is fully seated on its base and any magnetic or mechanical level sensor is properly engaged.
- Inspect float: Look inside the reservoir for a small float. Make sure it moves freely and is not stuck by scale or debris.
- Clean sensor area: Wipe away mineral buildup around the water level sensor or float using a vinegar solution.
- Power reset: Turn the unit off, wait 1–2 minutes, then turn it back on to see if the indicator clears.
Note: If the reservoir is full and the message persists, the water level sensor or float switch may need replacement.
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Repair Difficulty
Easy
2/5
Required Part
Water Reservoir Float
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