E3
NewAir
Evaporator Temperature Sensor Fault
E3 appears on the display; unit may run briefly then shut down, or never start the ice-making cycle.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective evaporator thermistor, Thermistor dislodged from evaporator surface, Broken or shorted thermistor wiring
How to Fix / Troubleshooting
Safety first: Unplug the ice maker before removing any panels or touching internal components.
Steps to resolve E3:
- Access the evaporator area: Remove the top or rear cover to expose the evaporator plate or grid where ice forms.
- Locate the evaporator thermistor: It is usually clipped or taped to the evaporator surface with two small wires leading to the control board.
- Check mounting: Ensure the sensor is firmly attached to the evaporator. If it has fallen off, reattach it using thermal tape or the original clip so it makes good contact.
- Inspect wiring and connector: Look for cuts, kinks, or corrosion. Reseat the connector at the PCB.
- Test the sensor: With a multimeter, measure resistance at room temperature and compare to NewAir specifications. An open or shorted reading indicates failure.
- Replace if needed: Install a new evaporator thermistor if the original is out of spec or physically damaged.
- Reassemble and test: Restore covers, plug in, clear the code by power-cycling, and run a full cycle to confirm normal operation.
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Repair Difficulty
Medium
3/5
Required Part
Evaporator Thermistor
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