NewAir
User Interface / Control Panel Malfunction
Unit displays lights or codes erratically, buttons do not respond properly, or settings change by themselves.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture intrusion into control panel, Faulty touchpad or buttons, Loose ribbon cable between UI and main board
How to Fix / Troubleshooting
Safety first: Unplug the unit before opening the control panel.
Steps to troubleshoot UI issues:
- Dry the panel: If condensation or spills occurred, allow the panel to dry completely. Do not use a hair dryer on high heat.
- Inspect ribbon cable: Remove the control cover and reseat the flat cable between the display and main board.
- Check for corrosion: Look for green/white corrosion on connectors; clean gently with contact cleaner if present.
- Replace UI board: If buttons remain unresponsive or random inputs occur, replace the user interface/control panel assembly.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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