NewAir
Odor Contamination
Unit has a strong moldy, musty, or chemical odor that affects the taste of the ice.
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Possible Causes
Biofilm or algae in reservoir, Mold on interior surfaces, Use of scented cleaners, Stagnant water left in unit
How to Fix / Troubleshooting
Safety first: Unplug the unit before cleaning. Do not use harsh chemicals that are not food-safe.
Deep cleaning steps:
- Drain and disassemble: Empty the reservoir, remove the ice basket, and any removable internal parts.
- Clean with approved solution: Use a NewAir-recommended ice maker cleaner or a mild vinegar solution to scrub the reservoir, evaporator area, and bin. Use a soft brush for corners.
- Rinse thoroughly: Rinse all parts with clean water until no odor remains.
- Dry and air out: Leave the lid open and allow the interior to air dry completely.
- Run and discard first batches: After reassembly, run several cycles and discard the ice until taste and odor are normal.
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Repair Difficulty
Very Easy
1/5
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