NewAir Odor Contamination

Unit has a strong moldy, musty, or chemical odor that affects the taste of the ice.

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Possible Causes

Biofilm or algae in reservoir, Mold on interior surfaces, Use of scented cleaners, Stagnant water left in unit

How to Fix / Troubleshooting

Safety first: Unplug the unit before cleaning. Do not use harsh chemicals that are not food-safe.

Deep cleaning steps:

  • Drain and disassemble: Empty the reservoir, remove the ice basket, and any removable internal parts.
  • Clean with approved solution: Use a NewAir-recommended ice maker cleaner or a mild vinegar solution to scrub the reservoir, evaporator area, and bin. Use a soft brush for corners.
  • Rinse thoroughly: Rinse all parts with clean water until no odor remains.
  • Dry and air out: Leave the lid open and allow the interior to air dry completely.
  • Run and discard first batches: After reassembly, run several cycles and discard the ice until taste and odor are normal.
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Repair Difficulty

Very Easy 1/5
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