NewAir
Control Board or User Interface Lockout
Unit powers on but will not start ice-making; only lights are on, no fan or compressor noise.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Control board failure, Stuck relay on PCB, Faulty power button or touch panel, Internal fuse open on control board
How to Fix / Troubleshooting
Safety first: Unplug the ice maker before opening any control panel.
Steps to troubleshoot:
- Check basic settings: Ensure the unit is not in cleaning mode or paused. Try pressing and holding the POWER or START button for several seconds.
- Power reset: Unplug for 10 minutes, then plug back in and attempt to start a cycle.
- Inspect control board: Remove the control panel cover and look for burnt components, loose connectors, or moisture damage.
- Check internal fuse: Some NewAir boards have a small fuse. Test continuity and replace with the same rating if blown.
- Replace control board: If inputs are working but the board does not energize the compressor or fan, replace the main PCB with a NewAir-compatible part.
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Repair Difficulty
Hard
4/5
Required Part
Main Control Board
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