NewAir
Ice Level Control Failure
Unit runs continuously without cycling off, even when the bin is full of ice.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Ice level sensor stuck or failed, Sensor blocked by scale or ice, Control board not responding to full-bin signal
How to Fix / Troubleshooting
Safety first: Unplug the unit before cleaning or adjusting sensors.
Steps to correct continuous running:
- Empty bin: Remove ice and inspect the ice level sensor area.
- Clean sensor: Wipe infrared windows or mechanical levers to remove frost and mineral deposits.
- Check sensor operation: On lever-type sensors, move the lever and listen for a click. Replace if it does not actuate.
- Inspect wiring: Ensure the sensor harness is intact and connected to the PCB.
- Replace sensor or board: If the sensor tests good but the unit never stops, the control board may not be processing the full-bin signal and may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
Ice Level Sensor
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