NewAir
External Water Leak
Water leaks from the bottom or back of the ice maker onto the counter or floor.
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Possible Causes
Loose or cracked drain plug, Disconnected or cracked drain hose, Overfilled reservoir, Leaking water inlet fitting
How to Fix / Troubleshooting
Safety first: Unplug the unit and mop up any spilled water to avoid slipping or electrical hazards.
Steps to locate and fix leak:
- Inspect drain plug: Check the bottom or rear drain cap. Ensure it is fully tightened and the gasket is not cracked. Replace the plug or gasket if damaged.
- Check drain hose: For models with a hose, verify it is securely attached and not split. Replace if brittle or leaking.
- Examine reservoir: Remove and inspect the water tank for cracks or improper seating.
- Inspect inlet connections: On plumbed-in models, check the water inlet hose and valve fittings for drips. Tighten or replace washers as needed.
After repair: Dry the unit thoroughly, then run a short cycle while monitoring for any new leaks.
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Repair Difficulty
Easy
2/5
Required Part
Drain Plug Assembly
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