E10
ProfiCook Drain / Overflow Protection Error

E10 appears and the machine stops; water may remain in the reservoir and no ice is produced.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked internal drain channel, Faulty overflow float switch, Kinked internal drain hose, Scale buildup in drain outlet

How to Fix / Troubleshooting

Safety first: Unplug the ice maker and remove the water reservoir before working on the drain system.

  • Drain the unit: Use the external drain plug (if equipped) to empty residual water. Place a tray or towel under the drain.
  • Clean drain channel: With the lid open, locate the small drain hole at the bottom of the ice-making chamber. Use a soft brush or pipe cleaner to remove debris or scale.
  • Flush with warm water: Pour a small amount of warm (not boiling) water through the chamber to ensure it flows freely to the drain.
  • Check overflow float: If accessible, gently move the overflow float to ensure it is not stuck in the raised position.
  • If E10 persists: The overflow switch or internal drain hose may need replacement, which requires cabinet disassembly.
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Repair Difficulty

Hard 4/5

Required Part

Overflow Float Switch / Drain Hose
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