Ice maker produces hollow or thin-walled ice cubes.

Safety first: Unplug the unit before cleaning internal components.

• Fill reservoir correctly: Ensure water is filled to the MAX line with clean, cold water.
• Descale evaporator: Run a cleaning cycle if available, or wipe the evaporator fingers/plate gently with a cloth soaked in a mixture of water and food-safe descaler or white vinegar. Rinse thoroughly afterward.
• Clean pump inlet: Remove and rinse the reservoir, then clean the pump intake screen to restore proper flow.
• Adjust ice size: Select a larger ice size to allow more freeze time and thicker cubes.