ProfiCook False Ice-Full Detection

Ice maker stops producing ice even though the bin is not full and no error code is shown.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Dirty or misaligned ice-full infrared sensor, Reflective surfaces in bin, Ice basket incorrectly positioned, Faulty ice-full sensor board

Safety first: Unplug the ice maker before cleaning the sensor area.

Clean sensor windows: Wipe the infrared sensor lenses on both sides of the bin opening with a soft, damp cloth.
Reposition basket: Ensure the ice basket is seated correctly and not blocking the sensor beam.
Remove reflective items: Do not place metal scoops or shiny objects in the sensor path.
Test operation: Plug in and start a cycle, observing whether the unit resumes production.
If issue persists: The ice-full sensor board may be faulty and require replacement.

Medium 3/5

Ice Full Infrared Sensor Board

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