ProfiCook
User Interface / Control Panel Input Failure
Unit powers on but does not start ice production when the START button is pressed.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty touch keypad or button switch, Damaged control panel ribbon cable, Stuck START/STOP button, Control board logic fault
How to Fix / Troubleshooting
Safety first: Unplug the unit before pressing or cleaning around the control panel.
- Confirm basic settings: Ensure the water reservoir is filled, the ice basket is correctly seated, and any safety switches (lid, bin) are engaged.
- Clean control panel: Wipe the panel with a slightly damp, non-abrasive cloth to remove grease or residue that may affect touch sensitivity.
- Try a reset: Unplug the ice maker for 5 minutes, then reconnect and attempt to start a cycle again.
- Check for stuck buttons: Press each button several times to free any that may be mechanically stuck.
- If still unresponsive: The user interface PCB or ribbon cable may need replacement, which requires disassembling the front or top panel.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / User Interface PCB
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