Ice has a strange or chemical taste

Safety: Unplug the unit and discard any ice with off-taste.

Steps to improve taste:

• Rinse thoroughly: If you recently cleaned the unit, run several full cycles with fresh water and discard the ice to flush any remaining cleaner.
• Clean food-contact parts: Wash the ice basket and scoop with warm soapy water, rinse well, and dry.
• Use better water: Switch to filtered or bottled water to eliminate chlorine or metallic tastes from tap water.
• Air out new unit: For a new Russell Hobbs ice maker, run multiple cycles and discard the first batches of ice to remove any new-plastic odor.