Russell Hobbs External Water Leak – Reservoir or Drain System

Ice maker leaks water onto the countertop

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Drain plug not fully closed or gasket damaged, Cracked water reservoir, Loose or split internal water hose, Overfilling beyond MAX line

How to Fix / Troubleshooting

Safety: Unplug the unit and wipe up any spilled water to prevent slipping or electrical hazards.

Steps to locate and fix leaks:

  • Check drain plug: Inspect the rear or side drain plug. Ensure it is fully tightened and that the rubber gasket is not cracked or missing. Replace the drain plug gasket if damaged.
  • Inspect reservoir: Remove the ice basket and visually inspect the reservoir for cracks or seams that may be leaking. Fill with a small amount of water and watch for drips.
  • Check internal hoses: Remove the lower panel and inspect silicone hoses for splits, loose clamps, or disconnections. Refit or replace as needed.
  • Avoid overfilling: Only fill to the indicated MAX line. Overfilling can cause overflow through vents.

If the plastic reservoir is cracked, it may be possible to replace the water reservoir tank as a spare part; otherwise, replacement of the unit may be more economical.

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Repair Difficulty

Medium 3/5

Required Part

Drain Plug Gasket
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