Russell Hobbs False Low Water Detection

Ice maker shows 'ADD WATER' or similar indicator even when reservoir is full

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Possible Causes

Stuck or misaligned water level float, Dirty water level sensor, Airlock in water pump intake, Faulty level sensor wiring

How to Fix / Troubleshooting

Safety: Unplug the unit before working inside the reservoir.

Steps to fix false low water:

  • Reset water level: Empty the reservoir completely, then refill to the MAX line. This can reset some sensor types.
  • Check float movement: Locate the water level float (if fitted) and ensure it moves freely up and down. Clean any scale or slime that may cause sticking.
  • Clean sensor area: Wipe the sensor housing and surrounding surfaces with a mild vinegar solution and rinse.
  • Bleed air from pump: After refilling, tilt the unit slightly to help any trapped air escape from the pump intake.
  • Replace sensor: If the indicator remains on, the water level sensor/float switch may be defective and require replacement.
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Repair Difficulty

Easy 2/5

Required Part

Water Level Sensor / Float Switch
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