Russell Hobbs
False Ice Full Detection
Ice maker stops after a few minutes and beeps, ice basket not full
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Possible Causes
Ice full sensor arm stuck in raised position, Dirty or misaligned infrared ice level sensor, Loose sensor wiring, Faulty ice full sensor assembly
How to Fix / Troubleshooting
Safety: Unplug the ice maker before adjusting internal parts.
Steps to correct false full detection:
- Check ice full arm: If your model has a plastic swing arm, gently move it up and down. It should move freely and return to its normal position. Clear any ice or debris blocking its movement.
- Clean optical sensors: For models with infrared sensors, locate the emitter and receiver windows near the top of the ice basket area. Clean both with a soft, dry cloth to remove condensation or scale.
- Inspect wiring: Access the sensor wiring behind the inner liner and ensure connectors are secure.
- Test operation: Reassemble, plug in, and run a cycle. Observe whether the unit still stops early and indicates full.
- Replace sensor: If the problem persists, replace the ice full sensor assembly.
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Repair Difficulty
Easy
2/5
Required Part
Ice Full Sensor Assembly
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