Russell Hobbs Internal Leak or Excess Condensation

Water appears inside the ice storage area or under the ice basket

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Possible Causes

Ice melting faster than draining back to reservoir, Blocked internal return drain, Ice basket not seated correctly, Lid left open causing condensation

How to Fix / Troubleshooting

Safety: Unplug the ice maker before cleaning internal areas.

Steps to manage internal water:

  • Seat basket correctly: Ensure the ice basket is properly positioned so that meltwater can drain through the designed holes back into the reservoir.
  • Clean return drains: Inspect the base under the basket for drain holes. Clear any blockages with a soft brush or cotton swab.
  • Control lid opening: Keep the lid closed as much as possible to reduce warm, moist air entering and condensing inside.
  • Regularly empty ice: Transfer ice to a freezer if you are not using it immediately to reduce meltwater accumulation.
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Repair Difficulty

Very Easy 1/5
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